能被小用, 才是大才 : 27個不可不知的服務關鍵 Neng bei xiao yong, cai shi da cai : 27 ge bu ke bu zhi de fu wu guan jian

Type
Book
Authors
沈方正 ( Shen, Fangzheng )
 
ISBN 10
9862414332 
ISBN 13
9789862414330 
Category
 
Publication Year
2012 
Publisher
天下雜誌股份有限公司 
Pages
223 pages 
Subject
Customer services. Hotel management. 
Abstract
沈方正口述 ; 盧智芳採訪整理 
Description
223 pages : illustrations ; 21 cm. 
Biblio Notes
786295388  
Number of Copies
1 
Accession‎ No Call No Availability
99011662 489.207 3401   Yes

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